Refund policy
At Retribution, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy.
To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging and with all tags attached. You must also provide proof of purchase. Returns must be made within 2 days of the original delivery date.
To initiate a return, please contact our customer service team at www.instagram.com/retribution.clo/ to receive a Return Authorization Number (RAN). You will be responsible for covering the cost of shipping the item back to us. Once we receive the returned item and verify its condition, we will issue a refund to your original payment method, minus any shipping costs.
Exchanges:
We offer exchanges for eligible items; however, exchange shipping fees will be applied. This includes the cost of returning the item and delivering the new one.
If you receive a defective or incorrect item, please contact us immediately and we will provide a replacement or refund, as appropriate.
We take pride in our products and customer service, and we strive to make your shopping experience with us as enjoyable as possible. If you have any questions or concerns about our return policy, please don't hesitate to contact us.