How it works

You have 7 days from delivery to request a return or an exchange. Items must be unworn, unwashed and in their original condition and packaging.

  1. Sign in to your customer account with the email you ordered with. We send you a sign-in code.
  2. Open your order and choose Request return.
  3. Select the item and the reason.
  4. Leave a note telling us whether this is a Return or an Exchange.
  5. We review your request and confirm it in your account.
Request a return or exchange

Returns

Write Return in your note. Once we receive the item, we refund you either to your original payment method or as store credit. Tell us which you prefer in the same note.

Exchanges

Write Exchange in your note, and include the size you want to exchange to. Example: "Exchange, I would like size L."

Requests without a size cannot be processed as an exchange.

Good to know

  • Return shipping is paid by the customer.
  • Items on final sale cannot be returned.
  • Refunds are issued after the item is received and checked.